Privacy Policy - Soho Storage

At Soho Storage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services. By using our storage solutions, you agree to the practices described herein.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Identification Information: Name, email address, phone number, and mailing address.
Usage Data: Information on how you access and use our services, including IP address, browser type, and pages visited.
Payment Information: Billing details necessary for processing transactions.
Customer Support Information: Details of your interactions with our support team.

How We Use Your Information

Your information is utilized in the following ways:

Service Provision: To deliver and maintain our storage solutions effectively.
Communication: To respond to your inquiries, provide updates, and send important notifications.
Improvement of Services: Analyzing usage patterns to enhance our offerings.
Security: Protecting against unauthorized access and ensuring the safety of our systems.

Data Sharing and Disclosure

We prioritize your privacy and do not sell your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business and providing services.
Legal Requirements: When required by law or to respond to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

Encryption of sensitive data during transmission and storage.
Regular security assessments and updates.
Access controls to restrict information access to authorized personnel only.
Incident response plans to address potential security breaches promptly.

Your Rights and Choices

You have control over your personal information and can exercise the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccuracies in your personal information.
Deletion: Request the removal of your personal data, subject to certain conditions.
Opt-Out: Unsubscribe from marketing communications or disable tracking.

To exercise these rights, please contact our support team through the appropriate channels.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These tools help us:

Remember your preferences and settings.
Understand how you navigate and use our services.
Provide personalized content and advertising.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

International Data Transfers

Your information may be stored and processed in countries outside your residence. We ensure that such transfers comply with relevant data protection laws and implement adequate safeguards to protect your data.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our platform. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Consent

By using our services, you consent to the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using our storage solutions.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing data protection strategies and ensuring compliance with applicable laws. The DPO acts as a point of contact for any privacy-related inquiries or concerns.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Automated Decision-Making and Profiling

We do not engage in automated decision-making processes or profiling that significantly affects you. Any data analysis conducted is aimed at improving our services and understanding user behavior.

Conclusion

Your privacy is of paramount importance to Soho Storage. We are dedicated to maintaining the trust you place in us by handling your personal information with care and transparency. Should you have any questions or concerns regarding this Privacy Policy, please reach out through the appropriate channels.